We understand that life can be unpredictable and sometimes changes to your schedule are unavoidable. To ensure fairness and to accommodate other players who may be waiting for an opportunity to join our games, we kindly request that you adhere to our cancellation and rescheduling policy:

Rescheduling: If your plans change after purchasing a session, we offer the option to reschedule your session to a later date. Please do so at your earliest convenience to ensure the best selection of future sessions.

24-Hour Notice: To cancel or reschedule your session, we require notice at least 24 hours in advance of the scheduled game time. This allows us the opportunity to open up your spot to other interested players.

Cancellation Fee: Cancellations made less than 24 hours before the scheduled game time will incur a $20 cancellation fee. This fee helps cover the costs associated with the late notice and keeps our training sessions financially viable.

How to Cancel or Reschedule: Please use our online system or get in touch with our customer service team to cancel or reschedule your session. Keep in mind that your request is not complete until you receive a confirmation from a Tempo Hoops staff member.

Your understanding and cooperation help us keep our sessions organized and accessible to all our players. Thank you for being a part of Tempo Hoops.